Shipping Policy – eDropzone

Shipping Policy

At eDropzone, we strive to deliver your orders swiftly and securely. We offer two delivery options:

Standard Delivery (4-7 Days): Enjoy free shipping on all orders within 4 to 7 business days.
Fast Delivery (2-4 Days): Opt for our expedited shipping option for quicker delivery within 2 to 4 business days.

Please note, delivery times may vary due to unforeseen circumstances or factors beyond our control. We are committed to providing the best possible delivery experience and will notify you promptly of any delays.

Returns Policy

We aim to ensure your satisfaction with every purchase from eDropzone. We accept returns under the following conditions:

Returned items must be in their original packaging, unused, and undamaged.
Returns are only accepted if accompanied by a product opening video with the delivery person showing clear evidence of defects or incorrect product delivery.
In case of a wrong product delivered, we will consider replacement after verification.

Please contact our customer service team immediately if you encounter any issues with your order.

Additional Information

Tracking Information: Once your order is shipped, detailed tracking information will be provided so you can monitor its progress from our warehouse to your doorstep.
Delivery Notifications: You will receive email or SMS notifications regarding the status of your delivery, including estimated arrival times.
Free Shipping Threshold: Enjoy free shipping on orders over ₹550 to enhance your shopping experience with added value.
Remote Area Surcharge: Deliveries to remote or hard-to-reach areas may be subject to additional surcharges. Please review during checkout for any applicable charges.
Packaging: Each item is carefully packed to ensure it arrives safely and securely. We prioritize quality packaging to protect your order during transit.
Shipping Partner: We collaborate with Envia, a trusted courier service known for their reliable and efficient delivery network.

Customer Satisfaction: We prioritize customer satisfaction and strive to provide prompt and efficient service.
Quality Assurance: Our products undergo rigorous quality checks to ensure they meet your expectations.
24/7 Customer Support: For any inquiries or assistance, feel free to reach out to us via email at info@edropzone.in, visit our contact page on our website, or call us at (+91) 7861005937, (+91) 99879639474, (+91) 9512418859.